Author + speaker

Over the past 5 years I have been an invited and accepted speaker at more than 20 industry and academic conferences. I have also given a number of invited lectures, seminars and workshops for professional, academic and student groups. In addition, I have had more than 20 papers published in respected academic journals and conference proceedings.

Doctoral thesis

Howard, Z, 2015, Understanding design thinking in practice: a qualitative study of design led professionals working with large organisations, PhD thesis, Swinburne University of Technology.

Peer reviewed journal articles

Howlett, A & Howard, Z, 2015, Exploring the use of evidence in practice by Australian special librarians, Information Research, vol. 20, no. 1, paper 657.

Howard, Z & Somerville, MM, 2014, A comparative study of two design charrettes: implications for codesign and participatory action research, CoDesign, vol. 10, no. 1, pp.46-62. DOI: 10.1080/15710882.2014.881883

Slatter, D & Howard, Z 2013, A place to make, hack and learn: makerspaces in Australian public libraries, Australian Library Journal, vol. 62, no. 4, DOI: 10.1080/00049670.2013.853335

Melles, G, Howard, Z & Thompson-Whiteside, S 2012, Teaching design thinking: expanding horizons in design education, Procedia: Social and Behavioral Sciences: incorporating the proceedings of the 2nd World Conference on Learning, Teaching and Educational Leadership (WCLTA 2011), Istanbul, Turkey, 28-30 October 2011 / Huseyin Uzunboylu (ed.), vol. 31, pp. 162-166, http://dx.doi.org/10.1016/j.sbspro.2011.12.035.

Somerville, MM & Howard, Z 2010, ‘Information in context’: Co-designing workplace structures and systems for organisational learning, Information Research, vol. 15, no. 4, paper 446.

Pan, D & Howard Z 2010, Distributed leadership and cultivating dialogue with collaborative EBIP, Library Management, vol. 31, no.7, pp. 494-504.

Somerville, M & Howard, Z 2008, Systems thinking: an approach for advancing workplace information literacy, Australian Library Journal, vol. 57, no. 2, pp. 257-273.

Peer reviewed conference papers

Howard, Z, Senova, M & Melles, G, 2015, The role of mindset in design thinking: Implications for capability development and practice, Design for Business: Research Conference, Melbourne, Victoria, 13-14 May 2015. (Paper to follow).

Melles, G & Howard, Z 2012, Empower.me: Social innovation design for homeless families: Collective design creativity, Proceedings of the 2nd International Conference of Design Creativity (ICDC2012), Glasgow, United Kingdom, 18-20 September 2012, pp. 125-132.

Howard, Z 2012, From concept to capability: developing design thinking within a professional services firm, Proceedings of  Design Research Society (DRS) 2012: Bangkok, Volume 2, 1-4 July, Chulalongkorn University, Bangkok, Thailand, pp.729-739. Presentation available here.

Howard, Z 2012, A conversation approach to business model innovation, PIN-C 2012: Participatory Innovation Conference, 12-14 January, Swinburne University of Technology, Lilydale, Australia.

Howard, Z & Melles, G 2011, Beyond designing: roles of the designer in complex design projects, Proceedings of ‘Design, culture and interaction’, the 23nd Annual Conference of the Australian Computer-Human Interaction Special Interest Group (OZCHI 2011), Canberra, Australian Capital Territory, Australia, 28 November-02 December, pp. 152-155.  Presentation available here.

Melles, G, Howard, Z & Thompson-Whiteside, S 2011, Teaching design thinking: expanding horizons in design education, proceedings of the 2nd World Conference on Learning, Teaching and Administration, Istanbul, Turkey, 28-30 October.

Davis, K, Partridge, H, Yates, C, & Howard, Z 2011, Changing needs, changing directions: ‘Blending’ blended learning with a dual mode cohort, The 6th International Blended Learning Conference: From innovation to institutional enhancement: Operating in challenging times, 15-16 June, University of Hertfordshire, Hertfordshire, United Kingdom.

Somerville, MM & Howard, Z 2010, ‘Information in context’: Co-designing workplace structures and systems for organisational learning. Proceedings of the Information Seeking in Context Conference (ISIC 2010), Murcia, Spain, 28 September-02 October, pp. 311-321. Presentation available here.

Howard, Z & Ryan, D 2010, Replacing the watercooler: connecting through enterprise microblogging, Proceedings of ‘Connections content conversations’, the 15th VALA Biennial Conference and Exhibition (VALA 2010), 9-11 February, Melbourne, Victoria, Australia. Presentation available here.

Somerville, MM, Mirijamdotter, A & Howard, Z 2009, Workplace Information Literacy: Cultivation Strategies for ‘Working Smarter’ in 21st Century Libraries, Proceedings of ‘Pushing the edge: explore, engage, extend’, the 14th National Conference of the Assocation of College and Research Libraries (ACRL), Seattle, Washington, United States, 12-15 March.

Howard, Z & Somerville, M 2008, Building knowledge capabilities: an organisational learning approach, proceedings from 11th Annual Australian Conference on Knowledge Management and Intelligent Decision Support (ACKMIDS08): Harnessing knowledge to build communities, 8-10 December, Ballarat, Victoria.

Howard, Z 2008, Life in the Baby Boomer library world: A survival guide, Proceedings of ‘Breaking barriers’, the 4th ALIA New Librarians Symposium (NLS4), Melbourne, Victoria, Australia, 05-06 December, Melbourne, Victoria.

Howard, Z & Callahan, A 2008, Planning for success: repurposing, retooling and reprioritising with results, Lifelong learning: reflecting on successes and framing futures: keynote and refereed papers from the 5th International Lifelong Learning Conference, Yeppoon, Central Queensland, Australia, 16-19 June, pp. 85-90.

Conference presentations

Lawry, S. & Howard, Z 2014, The role of mindset in user centred design, UXAustralia, 26-28 August, Sydney, Australia.

Howard, Z 2014, Makerspaces in Australian public libraries, The evolving space: Makerspace seminar, 4 June, State Library of Victoria, Melbourne, Victoria.

Howard, Z 2014. From dinner to dining: the evolving role of the designer, LeanUXNYC, 10-12 April , New York, USA.

Davis, K, Howard, Z, Partridge, H and Yates, C 2013, Refining the blend: LIS educator perspectives on blended learning for dual mode cohorts, Australian Information Education Symposium, 17 June 2013, RMIT University, Melbourne, Australia.

Howard, Z 2013, We need to talk about…designing better library experiences, presentation at ALIA Information Online 2013: Be different, do different, 12-15 February, Brisbane, Queensland.

Wakelam, H, Hodda, O & Howard Z 2012, Blended design teams: from clients and consultants to co-workers, presentation at Service Design 2012, 4 May, Melbourne, Victoria. Presentation available here.

Somerville, MM & Howard, Z 2012, Information practices for leadership in collaborative work, keynote address for the Swedish Association of Information Specialists Annual Conference, 18 April, Vaxjo, Sweden.

Wakelam, H, Howard, Z & Hodda, O 2011, ‘Blended’ design teams in practice: benefits and challenges, industry presentation at OzCHI 2011 Design, Culture and Interaction, 28 November – 2 December, Australia National University, Canberra, Australia.

Davis, K & Howard, Z 2011, Redesigning evidence based practice for wicked problem solving, presented at 6th International Evidence Based Library and Information Practice (EBLIP6) Conference: Valuing knowledge and expertise, 27-30 June, England, United Kingdom.

Davis, K, Partridge, H, Yates, C, Dubroy, M & Howard, Z 2011, Librarians for the real world: revisioning teaching and learning at QUT, proceedings from 2011 ALIA Information Online Conference and Exhibition, 1-3 February 2011, Sydney, Australia.

Howard, Z 2009, Remaining relevant: Learning through conversation in Web 2.0 world, workshop at CPA Congress 2009: The Way Forward, 18-20 November, Canberra, Australian Capital Territory.

Howard, Z 2009, Remaining relevant: Learning through conversation in Web 2.0 world, workshop at CPA Congress 2009: The Way Forward, 11-13 November, Adelaide, South Australia.

Howard, Z 2009, Remaining relevant: Learning through conversation in Web 2.0 world, workshop at CPA Congress 2009: The Way Forward, 12-15 October, Sydney, New South Wales.

Pan, D, Howard, Z, Somerville, MM & Mirijamdotter, A 2009, From evidence to action: a shared leadership approach, paper presented at ‘Bridging the gap’, the 5th International Evidence Based Library and Information Practice (EBLIP5) Conference, Stockholm, Sweden, 29 June-03 July.

Non peer reviewed journal articles
Howard, Z & Davis, K 2011, From solving puzzles to designing solutions: integrating design thinking into Evidence Based Practice, Evidence Based Library and Information Practice, vol. 6, no. 4, pp. 15-21.

Pan, D & Howard, Z 2009, Reorganizing a technical services division using collaborative evidence based information practice at Auraria Library, Evidence Based Library and Information Practice, vol. 4, no. 4, pp. 88-94.

Howard Z 2009, Book review: Access to East European and Eurasian culture: publishing, acquisitions, digitization, metadata, Australian Academic and Research Libraries, vol. 40, no. 2, p.152.

Invited lectures
Howard, Z 2013, Introducing design thinking, guest lecture for INBO1 Industry Insights, as part of Bachelor of Information Technology, Queensland University of Technology, March 8, Brisbane, Queensland.

Howard, Z 2011, Design thinking for library experiences, guest lecture for INN533 Information Organization, as part of Master of Information Technology (Library and Information Science), Queensland University of Technology, October 7, delivered via Elluminate. Recording available here.

Howard, Z 2011, Design thinking: Access all areas, guest lecture for HDC011 Design Thinking, as part of Bachelor of Design, Swinburne University of Technology, April 29, Prahran, Victoria.

Howard, Z 2010, Online communities, guest lecture for INN333 Information Programs, as part of Master of Business Process Management, Queensland University of Technology (QUT), August 6, delivered via Elluminate web conferencing platform.

Howard, Z 2010, Connective leadership: participate + facilitate + enable, guest lecture for LIBR 204-15 Information Organizations and Management, as part of Masters Library Information Science, San Jose State University, 24 February, delivered via Elluminate web conferencing platform.

Howard, Z 2009, Leadership tic tac toe: cultivating organisational learning, delivered 17 September as part of LIBR 204-15 Information Organizations and Management, Masters Library Information Science at San Jose State University, California, USA.

Invited seminar presentations and workshops

Howard, Z 2014, Design thinking for designing and delivering services,  workshop at LeanUXNYC, 10-12 April , New York, USA.

Howard, Z 2013, Design thinking for designing and delivering services, workshop delivered for Queensland University Libraries Office of Cooperation (QULOC), 17 May 2013, Brisbane, Queensland.

Howard, Z & Drummond S, 2013, Designing the future vision of libraries, workshop delivered at New Librarians Symposium 6 (NLS6) 2013: Be Different, February 9, Brisbane, Queensland.

Howard, Z 2012, Rewriting the information literacy recipe for future palates, design workshop delivered at CAVAL Reference Interest Group (CRIG) seminar ‘Information Literacy Recipes for the Melting Pot: Traditional Ingredients with a Modern Flavour’, 8 November 2012, Melbourne, Victoria.

Howard, Z 2012, A speed date with design thinking, customised workshop delivered for QUT Library, May 10, Kelvin Grove, Queensland.

Howard, Z 2012, A speed date with design thinking, Bootcamp workshop delivered at VALA2012: eM-powering eFutures, February 9, Melbourne, Victoria. (updated from previous version).

McDonald, C, Howard, Z & Davis, K 2012, Co-design an ILMS for the future, Bootcamp workshop delivered at VALA2012: eM-powering eFutures, February 6, Melbourne, Victoria.

Howard, Z 2011, Strategically social: Plan. Engage. Act., Queensland University of Technology Information Studies professional development program, October 11, delivered via Elluminate.

Howard, Z 2011, What’s your role?: finding your place in a community of practice, Knowledge Management Roundtable, August, MCG, Melbourne, Victoria.

Howard, Z 2011, A speed date with design thinking, Creative Performance Exchange, March 22, Deloitte, Melbourne, Victoria.

Howard, Z 2011, Design thinking and knowledge management: either, neither, both or together?, Knowledge Management Roundtable, March 16, MCG, Melbourne Victoria.

Howard, Z and Lambert, M 2010, Developing your social strategy: the social media field guide for social tools, Knowledge Management Roundtable KM Enabler Masterclass, December 6, CPA Australia, Melbourne, Victoria.

Howard, Z and Lambert, M 2010, Developing your social strategy: the social media field guide for strategy and governance, Knowledge Management Roundtable KM Enabler Masterclass, November 30, CPA Australia, Melbourne, Victoria.

Howard, Z 2010, Design thinking and knowledge management: brothers from different mothers, Knowledge Management Leadership Forum, 15 November, RMIT University, Melbourne, Victoria.

Howard, Z 2010, Obtaining buy in for 2.0: a CPA Australia case study, Library 2.0: Advancing library and information services using Web 2.0 tools forum, ARK Group, 9-10 November, Sydney, New South Wales.

Howard, Z 2009, Finding your inner geek: Identifying Social Media Tools, how to use them and their application to your business and professional needs, Knowledge Management Roundtable: KM Enabler Common Interest Working Group, 21 October, Dulux Group, Clayton, Victoria.

Howard, Z 2009, Organisational relearning: the five R’s, seminar presentation at the Auraria Library Open Forum, 9 March, University of Denver, Denver, Colorado.

Howard, Z 2009, Enterprise 2.0: current connected and competitive, seminar presentation to Auraria Library Shared Leadership team, 5 March, University of Denver, Denver, Colorado.

Howard, Z 2009, Seven C’s of Organisational Learning, seminar presentation at the Auraria Library Open Forum, 4 March, University of Denver, Denver, Colorado.

Howard, Z 2008, Knowledge management: a social learning perspective, seminar presentation at ‘Big Day In 2008’, Swinburne Unversity Library Professional Development Seminar, December 3, Swinburne University, Croydon Campus, Victoria.

Howard, Z 2008, Information literacy: on life support, seminar presentation at ‘Information literacy: Is the Grim Reaper knocking at the door?’, CAVAL Reference Interest Group Symposium, 26 November, William Angliss Institute of TAFE, Melbourne, Victoria.

Howard, Z 2008, Knowledge management: a social learning perspective, seminar presentation at ‘Knowledge Management’, Victorian Association of TAFE Libraries Management Interest Group seminar, September 12, Gordon Institute of TAFE, Geelong, Victoria.

Howard, Z 2008, Choose your own adventure: this one’s mine, presentation at NMIT Office Administration Annual Conference 2008: The Next Step, NMIT, Preston, Victoria.

Howard, Z 2007, The beginning: perspectives of a Gen Y librarian, seminar presentation at ‘Librarians in the workforce: the big picture and the personal’, CAVAL Reference Interest Group Symposium, 11 May, Latrobe University, Bundoora, Victoria.